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ConnectiCare, a leading health plan in Connecticut, launched the Teladoc Primary360 program designed to expand access to primary care and key specialty services to all individual and fully insured small group members on July 1, 2022, at no additional premium charge. Members now have access to primary care providers, dermatologists, and mental health professionals via phone, video, or messaging through a mobile application on a smartphone or tablet. This new program provides dedicated physician-led care teams that work with members throughout their health care journey by creating a personalized care plan.

Board-certified doctors provide annual exams as well as routine checkups and care for ongoing wellness needs like flu, allergies, sinus infections, rashes, sore throats, and much more. Medically necessary prescriptions are sent to the member’s pharmacy of choice same day. Members can also have dermatologists review skin images, make diagnoses, and provide personalized treatment plans.

The new program includes virtual care for a wide variety of mental health issues, in addition to primary care and dermatology services. Psychiatrists, psychologists, and therapists are available for appointments seven days a week. Mental health services include ongoing access to diagnostic services, talk therapy, and prescription medication management, when appropriate. Members can establish relationships with the mental health professionals of their choice while enjoying the convenience of receiving care from anywhere; home, work, or when traveling.

“ConnectiCare is committed to achieving the state’s goal of expanding primary care. We’re also meeting our members’ expectations to receive care when and where they need it. By offering the Teladoc Primary360 program, we are making it easy and convenient for our members to establish relationships with primary care physicians, mental health providers, and other health care professionals. Our members can now take control of their health and the health of their family members with the convenience of not having to overcome the obstacles associated with in-person visits like waiting weeks for appointments, missing work, and driving long distances,” said Karen Moran, President of ConnectiCare.

“I’m delighted to expand Teladoc Health’s relationship with ConnectiCare to include new virtual primary care services. Offering Teladoc Primary360 is an example of how ConnectiCare is expanding access to care and helping members get the care they need when and where they need it,” said Jason Gorevic, Chief Executive Officer at Teladoc Health.

A copayment or other cost share may apply. Members should check their plan documents for details.

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About ConnectiCare

ConnectiCare is a leading health plan in the state of Connecticut. ConnectiCare has been dedicated to making Connecticut a healthier place to live and work since the company was founded in 1981. ConnectiCare has a full range of products and services for businesses, municipalities, individuals, and those who are Medicare-eligible and leads the individual market in the state. ConnectiCare subsidiary, WellSpark Health, is a national wellbeing, disease prevention and management company. ConnectiCare is part of the EmblemHealth family of companies. For more information, visit