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The Hartford And AARP Agree To Extend Auto And Home Insurance Program For AARP Members

  • The Hartford to continue to offer AARP endorsed auto and home insurance program to 2033 
  • Announces investment in new technology platform to simplify and streamline the customer experience

HARTFORD, Conn., June 2, 2020 – The Hartford announced an extension of its long-standing auto and home insurance program for AARP members until Jan. 1, 2033. The Hartford’s program has been endorsed by AARP for 35 years. It launched in 1984 and since then has developed into a leading affinity program.

“We are proud to continue our well-established and market-leading program for the age 50-plus market that comprises deep expertise, specially designed products, excellent claims service and high customer satisfaction,” said The Hartford’s President Doug Elliot. “With this renewal of our shared commitment to serve the needs of AARP members, we have launched a major initiative to harness the power of digital data and advanced technology to ensure we are well-positioned to the meet the changing needs of our customers.”

The Hartford has selected Duck Creek OnDemand, the provider’s SaaS solution, as its new technology platform. The investment will accelerate the company’s ability to respond to a changing marketplace with sophisticated and contemporary products. It will also deliver a frictionless customer experience with the speed and ease necessary to continue to meet evolving consumer demands.

“For more than 35 years, The Hartford has served and protected AARP members on the road and in their homes,” said President and CEO of AARP Services John Larew. “We are pleased that The Hartford will continue to meet the unique needs of our members and the 50-plus property and casualty market at large.”

The Hartford is the No. 4 direct personal lines company1, and the Personal Lines business had $3.1 billion in written premium last year. The Hartford is a recognized leader in the 50-plus market with long-standing expertise. The company’s Center for Mature Market Excellence is staffed by gerontologists who apply their knowledge of aging to the company’s products and services, as well as public-education programs about safety, mobility and independence.

The AARP® Auto & Home Insurance Programs from The Hartford offers auto, homeowners and personal umbrella insurance to AARP members.

About The Hartford

The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at Follow us on Twitter at @TheHartford_PR.

The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Connecticut. For additional details, please read The Hartford’s legal notice.

About AARP

AARP is the nation’s largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation’s largest circulation publications: AARP The Magazine and AARP Bulletin. To learn more, visit or follow @AARP and @AARPadvocates on social media.

About AARP Services, Inc.

AARP Services, Inc., founded in 1999, is a wholly-owned taxable subsidiary of AARP. AARP Services manages the provider relationships for and performs quality control oversight of the wide range of products and services that carry the AARP name and are made available by independent providers as benefits to AARP’s millions of members. The provider offers currently span health products, financial products, travel and leisure products, and life event services. Specific products include Medicare supplemental insurance; credit cards; auto and home, mobile home and motorcycle insurance; life insurance and annuities; member discounts on rental cars, cruises, vacation packages and lodging; special offers on technology and gifts; pharmacy services and legal services. AARP Services also engages in new product development activities for AARP and provides certain consulting services to outside companies.


Some of the statements in this release may be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should consider the important risks and uncertainties that may cause actual results to differ. These important risks and uncertainties include those discussed in our 2019 Annual Report on Form 10-K, subsequent Quarterly Reports on Forms 10-Q, and the other filings we make with the Securities and Exchange Commission. We assume no obligation to update this release, which speaks as of the date issued.

From time to time, The Hartford may use its website and/or social media outlets, such as Twitter and Facebook, to disseminate material company information. Financial and other important information regarding The Hartford is routinely accessible through and posted on our website at, Twitter account at and Facebook at In addition, you may automatically receive email alerts and other information about The Hartford when you enroll your email address by visiting the “Email Alerts” section at

AARP and its affiliates are not insurers. The Hartford pays royalty fees to AARP for its intellectual property. These fees are used for the general purposes of AARP. AARP membership is required for Program eligibility in most states.

1 A.M. Best, 2018