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Wheeler has earned Behavioral Health reaccreditation from The Joint Commission, the nation’s oldest and largest standards-setting and accrediting body for providing quality, coordinated, patient-centered health care.

Wheeler underwent a rigorous, onsite review on April 5-8, 2022. During the visit, a Joint Commission reviewer evaluated compliance with behavioral health standards spanning several areas, including care, treatment, and services; environment of care; leadership; emergency management; and screening procedures for the early detection of imminent harm. The programs surveyed include Wheeler’s Community-Based services; Congregate Care, Extended Day Treatment and Foster Care programs; and Wheeler’s Northwest Village School.

The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts, and patients. They are informed by scientific literature and expert consensus to help health care organizations measure, assess, and improve performance. The surveyor also conducted onsite observations and interviews.

“This rigorous survey process measures performance in hundreds of areas related to delivery of behavioral health services,” said Sabrina Trocchi, PhD, MPA, president and chief executive officer, Wheeler. “Our reaccreditation is a testament to our commitment to excellence and providing quality, equitable access to innovative care to the individuals and families we serve.”

“As a private accreditor, The Joint Commission surveys health care organizations to protect the public by identifying deficiencies in care and working with those organizations to correct them as quickly and sustainably as possible,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend Wheeler for its continuous quality improvement efforts in patient safety and quality of care.”

Wheeler achieved Behavioral Health reaccreditation in the following programs:

  • Community-based Programs:
    • Care Coordination: 43 Woodland Street, Hartford; 91 Northwest Drive, Plainville
    • IIBHS: 74 East Street, Plainville
    • IICAPS: 43 Woodland Street, Hartford; 74 East Street, Plainville
    • MCIS: 43 Woodland Street, Hartford; 74 East Street, Plainville
    • MDFT: 43 Woodland Street, Hartford; 74 East Street, Plainville; 326 Highland Ave, Waterbury; 458 Grand Avenue, New Haven
    • MST: 49 Woodland Street, Hartford; 74 East Street, Plainville
    • MST-BSF: 30 Arbor Street, Hartford; 74 East Street, Plainville
    • MST-CSSD: 74 East Street, Plainville; 142 East Avenue, Norwalk; 326 Highland Ave, Waterbury; 458 Grand Avenue, New Haven
    • MST-FIT: 326 Highland Ave, Waterbury
    • MST-IPV: 75 North Mountain Road, New Britain
    • MST-PSB: 49 Woodland Street, Hartford; 74 East Street, Plainville
  • Extended Day Treatment Programs: 91 Northwest Drive, Plainville; 20 Tuttle Place, Middletown
  • Foster Care Programs: 88 East Street, Plainville
  • Northwest Village School: 91 Northwest Drive, Plainville
  • Two Congregate Care facilities

For more information, please visit The Joint Commission website.

About Wheeler

Wheeler provides comprehensive solutions that address complex health issues, providing individuals, families, and communities with accessible, innovative care that encourages health, recovery, and growth at all stages of life. Wheeler’s integrated approach to primary and behavioral health, education, and recovery creates measurable results, positive outcomes, and hopeful tomorrows for more than 50,000 individuals across Connecticut each year. Learn more: